A Vienna family of seven had asked the Haus Sonnenhof apartment hotel in the village of Serfaus for a reservation. The owner replied by e-mail that although the room was free, she did not want to take in Jewish guests because of “bad experiences” in the past.
The region around Serfaus has become popular with orthodox Jewish tourists in recent years, and several hotels in Tyrol have started offering kosher food.
The Hotel Alpenruh-Micheluzzi, owner Petra Micheluzzi told the German Press Agency DPA that the rejection by the Sonnenhof was “bad for the image” of Serfaus.
One such incident could destroy all the hard work by others in the travel industry, she said, a view echoed by local and regional tourism officials.
“That’s terrible,” said Esther Fritsch, the president of the regional Jewish community. So far there have been no such incidents.